Widerøe Flyveselskap AS. I receive an email later stating it would instead be $125 in addition which I was not advised on the phone.I called a second time to try to cancel and get a refund, which they claimed was not possible with the airline. Service 50 This forced me to cancel the flights. Hi Rohan, have you lodged your complaint with Gotogate through the ACCC? Gotogate have the wost service ever Gotogate have the wost service ever. 5,271 posts. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. When I got the confirmation, one of the dates was wrong. NO. Never ever use this booking service. their phone cannot be connected? So the things go back and forth. before flight. anyone can help? Virgin Australia. Hold time on the support phone line is way to long considering most people will be calling internationally , should be able to support via email or whatsapp in this day and age really. No vouchers! Gotogate USA Overview. As of now im searching for an Attorney so I can start the suing process, They don't deserve even one star, bad experience ever, Worst customer service,i called minimum 10 times waiting 1h each time,always to repeat my story,they sended me always to speak with the Airlane what they are saying the Agency is fully responsible for my ticket,each person from customer service is telling me his own idea what to do,without to understand my story and to admit they fault,I asked to do complaints and they are saying different ideas how to solve my issue and always I believe them.They asked the refund from Airlane when i did open ticket,and even the refund is not given to me because I cancelled my flight.I DIDN’T cancel i made open ticket,and now i need to accept i lost 130£?even is the last company in the world i will don’t use. Still waiting to be refunded after airline cancel the flight in October 2020. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. They chose to keep all of the ticket amount since it came as a refund in their account. No refunds! won't make same mistake twice. They have refused to assist.Do not use this company. They chose not to respond after a point and told us that the cancellation fee is AUD 93 per person. Further details in the disclaimer. GB. The sites are Xort, Supermarketings, Poop, Norks, Alpzk and Justopros. They should be prevented from trading in countries where they are not providing refunds, Will be contacting fair trading don't mind a refund butto be ignored , not acceptable, Contacted fair trading for a refund and the company just avoided them so the case was ‘unresolved’ and closed without a refund, Does anyone know where to lodge a consumer complaint on gotogate ?I have been waiting for me refund since April 2020, I’ve complained to the ACCC who said they’re dealing with complaints with some travel agents and gave certain advice of avenues to pursue but it may also be appropriate to tell the police I think as their conduct may amount to fraud. The same 'expert' answered and acted as if he was unaware of the call he just hung up on. I was not notified of this information on gotogate, and on their website, it still shows my flight for May 1st. 6 reviews of Gotogate "This website is a scam. 4 years ago. Then the airline changed my flight time, despite the original flights were still been sold at higher price for next 7 months. so horrible as I had more flights booked with other travel agents and all of them gave me my money back. I have emailed them probably approximately 10 times asking for a refund and get a generic response every time telling me that as I cancelled my flight I am not entitled to a refund to which, of course, I am. I did a booking through them last year, and when the pandemic happened all other agencies and flights refund tickets to customers except Gotogate. issued me a voucher valid for a year, which had expired as we can't still travel. I then went to a doctor and got referred to have a covid test done. You cannot see your booking on their site, you have to sign up for another service (virtually there) which then points you to ANOTHER service (tripcase) in order to see details. I booked in Feb 2020 and after a year, it is claimed that Gotogate is still awaiting refund from SIA. Not helpful at all, waiting for a refund im probably never gonna get it. ****** Always book your flights directly with the Airlines. We made duplicate bookings by mistake and it was for the same flight, same date, same time. Still waiting 1 year on for a refund for flights cancelled due to the pandemic. For how long can my voucher/Open ticket be used? Till now i didn’t take my money. GoToGate ranks 212th among Plane Tickets sites. A few too many options that I didn't really want, but they didn't default to yes, which I appreciate, and were easy to refuse. Absolute rip off. This place is a fraud ! 118 helpful votes. I used booking.com to hold a unite in Perth, on their website was - Flight bookings which took you to -Gotogate.com , I used them to book flights also paid for their - ( Cancellation Protection & Support Package - cover for COVID-19 cancellation ). ! Bunch of crooks,, STILL waiting for me refund, Airline HAS refunded them as i have written confirmation of this.Try calling its a waste of time, calls drop, they take 45 minutes to answer and still deny it, HORRIBLE SERVICE , airline has given money to gogogate, but they are not releasing money to the client. They are not worth of your money. © 2021 Trustpilot A/S. They took my money in October 2020 and have yet to refund me. Gotogate Australia offers cheap flights and great deals. We can take you anywhere, where do you want to go? You do not see the card fee because on the payment page the price of the plane ticket is indicated in the upper half. They made up a random cancellation and admin fees and refunded only $200 from our $400 ticket when the airline had clearly provided a full refund. Cheap holidays with Gotogate Australia . Please, don't use this travel agency. We use cookies to make your experience better. Level Contributor . Almost a year!! Gotogate is a SCAM. I booked a flight from Ireland through gotogate and tried to get in contact with them as I had some questions. Lost the money for nothing. Tried to phone Gotogate - message said to use online form to cancel flight booking which I did and received confirmation. 10 months and still only automatic activated mails. They don’t even Deserve one star! They charged AUD $93 for each ticket and told us they will refund $14. They are certainly not mickey mouse and unknown. Now impossible to rebook. called them more than 10 times and I got no help or answers or my money back. I sent an email to gotogate today stating I will contact ACCC on Monday if the simple act of them noting on my flight booking with Virgin that Virgin can deal directly through me is not completed. If you have come to fly away on vacation, we can help you. ... Australia… I haven’t got any call or email from these people,, they are just stealing money from people in the name of booking tickets, I booked the felixible ticket to have the peace of mind, but these people literally harassed me and ruined my whole holiday,, Big NOOOOOOOOO to book tickets from here, Worst experience ever!!! Mediation of Travel Services. I tried for over a year to get tickets re-written. I was offered a credit note to use within one year , same names, same airlineI STUPIDLY agreed. I just had contact from my bank who are refunding all my GTG bookings via the credit card dispute process - I’ll also be calling the ACCC today. Go To Gate (Booking Service): 1.2 out of 5 stars from 662 genuine reviews on Australia's largest opinion site ProductReview.com.au. No tickets! I rang the airline multiple times and they keep telling me that GoToGate has NOT requested a refund. I called GotoGate twice and they told me that I couldn't have the refund, not even a voucher. just to correct any misconceptions- Gotogate are a big player in the Scandanavian travel industry and are used by many companies as their travel agent. 206 helpful votes. Out of frustration I hung up.I will never use this company again and implore others to stay away, as the customer service is quite literally the worst in the industry. Airlines So I requested a refund of the $34 I spent earlier and it was such a hassle. Stay very far away from these people. Customer service is non existent! After over an hour of waiting I was advised by the 'expert' that it would be $34USD, so I paid. All rights reserved. Got a trip booked from Beijing to Seoul then to Tokyo and back to Beijing in about 2 weeks. booked flights with them a year ago and due to restrictions I had to cancel my flight. I have flights booked but my current flight booking has me leaving my change over city before my first flight leaves my origin. GOTOFGATE told … Ultimately offered to provide a voucher to replace my flight, but it would be subject to a 30 Euro administration fee. Recent recommendations regarding this business are as follows: "STAY AWAT", "DO NOT EVER BOOK … Gotogate / Gotogate, Inc. Miami, Florida 33137, USA CST 2130688 Gotogate Inc. is registered with the State of Florida as a Seller of Travel. Sent payment link twice and have already taken funds very confusing, Resent the rebooking confirmation with old date and in really small font reference to date change so hopefully it ok when i get to check in! Best part is that no way to contact them except one UK number which takes 30 minutes to attend. Only lame excuses why not - including the fact that they actually purchased my ticket with Air North through a German company. My friends and I booked with them twice. I gave one week and my flight was cancelled. Gotogate USA was first mentioned on PissedConsumer on Jun 24, 2019 and since then this brand received 266 reviews.. Gotogate USA ranks 121 of 597 in Travel Agencies category. Don't ever buy tickets from this dodgy company. DO NOT USE THIS COMPANY! Xiamen Air. They do not refund our money. Absolute rip off. The worst company to deal with, i wait 350 days for my refund! they refused to assist and keep delaying me!just avoid that company. GoToGate reviews first appeared on Complaints Board on Oct 17, 2016. Can I receive a refund for my open ticket/voucher? Consumer complaints and reviews about Gotogate Gotogate Pty Ltd, Level 2, Riverside Quay 1 Southbank Boulevard, Melbourne VIC 3006, Australia Melbourne, Victoria. STAY AWAY!!! how did you contact the gotogate company? But this company is fraud and they love staling people's money in a global pandemic like this! This company is dysfunctional! 6 years ago. I had to cancel my flights from Brisbane to Perth this week, because the borders were closed due to COVID. Don’t get the horrible experience just because they are cheap. phone number doesn't work, if you lucky and get to their voice recorded it says check online but nothing will show online. ProductReview.com.au has affiliate partnerships. Got text from Qantas - flight hadn't been cancelled. Flybe subsequently went into liquidation making the ticket now void. WestJet. Companies can't alter or remove reviews from ProductReview.com.au. The credit code wont be accepted, the flight link to rebook displays no Singapore airlines flights, although they exist. Have been phoning them every two weeks and they kept lying to me saying that they have applied for the refund. The first time there was a lockdown in Adelaide and our flights got cancelled. Read 1 more review about Gotogate Only the latest review will count in the company's TrustScore Sten Rune Sannerholt 23 reviews. For the flight, hotel, insurance, train and car rental … they will take your money and won't know you. Checking online and seen a lot of bad reviews for gotogate however you'll pretty much only ever see bad reviews and people without issues won't post about it. Call center is a dead end and unresponsive by email. 621. Read 1 more review about Gotogate Only the latest review will count in the company's TrustScore Judith Devlieger 2 reviews. Volaris. Would give zero stars if possible! A page to do complaints against Gotogate, the worst travel company in the world. GoToGate is HORRIBLE. Airline says refund need to be requested by Gotogate but staff doesn't want to help. NOT MY DOING.They finally agreed to write the ticket and gave me 10 days to use the ticket - no good at allSave your mental health and give up and never use online travel agents again. Registration No. Ltd. All Rights Reserved. A lockdown - booking.com cancelled unite online no trouble. We have a covid-voucher for €192 for a flight in March 2020. I am still waiting over a year for my refund of over $4k. I purchased cancellation/refund insurance. We bought a plane ticket with them and due to covid 19 the flight was canceled, more than a year has passed and they do not give us the money back. The airlines being human enough understood the error and refunded the entire amount. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. MX. I rang the number on their website (+353 (1) 437 3167) and was put in the queue being told I was number 2, after a while this switched to number 1 and … Do I have to rebook all passengers in my booking or can I rebook only one passenger? I spent a total of 10 hours on hold because they kept transferring an dropping my call, just to pay another $116 for rebooking fee. With the covid the airlines qre ding a lot of changes and you will have to paid each time that you want to change a flight Clean, easy interface! P.S. Absolutely terrible. Today: William Glyn is counting on you. I've just waited nearly an hour to get through to them on the telephone and gave up. He informed me it would be $30 to change the flight and I advised I used the flexible booking which is apparently only good for one time use (which is really sh!tty and does not say so on the website when booking, $60 wasted on a one time use thing). Buy two tickets Avianca cancelled the flight never received my money back or the other tickets I lost $700. I bought flights for Xmas to India through Gotogate - didn't even think they could be dodgy as went through skyscanner. The airline cancelled my flight and I am entitled to a refund. A Virgin member rang the gotogate contact number numerous times while I was on the phone with her to no avail either... Virgin do not have a contact number for gotogate either. I'm still waiting for my interstate flight credit from this company. The first call I tried to move my flight forward in date. I've been trying to get a response from them since February about a flight cancellation. Zero star to Gotogate 10 months and still no refund. DO NOT USE! In the end I am still waiting for a refund or even a proper solution to my problem. Very easy to navigate. I provided proof GTG are uncontactable and they had no problem refunding me. Gotogate outlined their refund process, which I followed and checked on every two weeks, even with emirates. DO NOT USE THEM - maybe they are OK if things run smoothly but they do not deliver when things go wrong. A page to do complaints against Gotogate, the worst travel company in the world. Gotogate is a SCAM. gotogate gotogate its a big fraus and scam website, flight was canceled by airline, still i am waiting for refund after 3 weeks, i been told i have extra refund fee, its a fake scammer webiste. Today 9/1/2021 our refund arrived, for which we are thankfull. Your trust is our top concern. Keep prices down with Gotogate Malaysia. I didn’t get a refund or rebook my ticket plus bad Customer service not recommend to anyone!!! Additional fees, no help when trying to get a refund. Don’t bother buying with these jokers - purchase elsewhere! The latest review Booking number BNRQKI was posted on Apr 19, 2021. Red flags of Gotogate. No holiday!!! ST40803 Washington UBI 604-125-489 Contacted them via phone sat on hold for 30+ mins at 2 separate times over 2 days and i gave up. vinndy Never travel With Gotogate Please !!!!! I had sent an email 1 week in advance that I had been feeling ill and that i would send a doctors certificate. ! I tried to buy a roundtrip ticket from Prague to Vienna. I REPEAT DO NOT GIVE THIS COMPANY YOUR MONEY YOU WILL NEVER GET IT BACK! Purchased the ticket from them, then covid came, never been able to contact them, never got issued with the voucher. They are lying. On their policy linked above, it clearly said the charges are different. They canceled my trip and I did not get full refund.It looks like a scam.You let the people book through your website then cancel it the n charge them!What a good way to make money. This completely unacceptable and disrespectful with customers, taking advantage of them. Their customer service is based in India but the company is a UK company. Never travel With Gotogate Please !!!!! Read 1 more review about Gotogate.co.uk Only the latest review will count in the company's TrustScore Regan Compton 2 reviews. Wizz Air. I've sent emails and tried to call them with zero luck. The worst experience i have ever had. 9 - Travel Vouchers. This is a company of thieves. have never flown AllegiantAir before and i thought the booking was easy. I too am waiting for a refund from them, even though they have received the airfares from the airline, I think they are a disgrace. It has been 2 months after making the claim and we are still waiting for the refund. 69 reviews. By using this site you accept our use of cookies to personalize and analyze website usage and to create relevant ads. Owing to our many years as online travel agents and the ease of our search engine, finding and booking affordable trips now takes no time at all. The latest complaint flights was resolved on Sep 26, 2019. I like many booked a flight with them via Flybe. I thought I’d write a review about my experience with GoToGate. One has to scroll down to get to the method of payment, and the price disappears from the screen. SIA says refer to Gotogate and Gotogate says awaiting SIA. /travel-conditions#CHARGES_PAYMENT Absolutely scammed every single penny of 2 flights and i cant believe i even thought about using them. I emailed Gotogate again with order number to arrange cancellation and refund, getting confirmation reply as before, I've contacted Qantas myself to cancel flights, still waiting for Gotogate to arrange refund. 1,711 likes. Quite cutely, gotogate email me basically saying the flight is not going ahead and that … They contacted me at 12am and i replied, Even getting woken up from this email stating CANCEL MY TICKET. Worst customer service ever. Gotogate offers great travel deals to many destinations all over the world. I then tried to move my flight up in time and the 'expert' hung up and disconnected the call.Third time I was furious and asked to move my flight up in time. I called three times and all three times have been truly terrible customer service. They are quick to take your money and are very illusive and still don't answer the phone. They are thieves. They do not have any phone numbers. Because GOTOGATE does not work on weekend, I was charged a new ticket price to change flight dates. they have been around since 1999 and were probably the first internet based travel agent in Norway. i am searching for iata membership number to claim from my card they need it Therefore, GotoGate transferred the booking to Qantas and I got the voucher through them. Highly not recommended and not trusted. Search, compare and book your next trip with us! Vueling. https://www.gotogate.com/rf... booked in april last year, covid hit, flights were cancelled by the airlines. 1,728 likes. Book a flight at very competitive rates, then choose any hotel you want; finally, rent a car to give yourself a little more freedom to explore. Planning and booking a trip should be easy and fun; we are making sure it is. When asked where in the policy it is mentioned, they chose to stop responding! Warning to never use these scammers ever again covid or not. It was a flex ticket which should have allowed me to change the date with no fee. GoToGate has a consumer rating of 1.05 stars from 364 reviews indicating that most customers are generally dissatisfied with their purchases. The second time they chose not to respond at all. Re: Is Gotogate a reliable website? The internet is full of scam site and it is important that you must read the review first before working on any site. Do not book with them because each time the Airlines cancel a flight , you have to pay to rebook a new flight 45$ . I purchased cancellation/refund insurance. I spent $50 on an uber to the airport only to find out that my flight was changed to the next day. A truly horrible experience. there is no office. you can send them email but they will just reply copy paste random answer and ask to contact Airline even though Airline has already refunded your money to Gotogate. Literally the worst experience I've ever had. then on my flight day there was a lockdown in the city i had to fly to. airline ticket booked unable to correct the book name and cancel the return ticket within 24 hours. I fly internationally every month and have never had this horrible of an experience. Anyone looking to book with them please totally forget about it. Now I'm reading loads of people saying they got charged hidden fees for paying on credit card, changing flights or having to pay extra for luggage when they arrived at the airport. I spoke to GotoGate who said booking cancelled and I would get refund. They charge hidden and extravagant debit/credit card fees. There are other similar sites on the internet working to scam people. Do not book your holidays with them. Bought a ticket, missed flight because of Covid tested positive. GoToGate has an average consumer rating of 1 stars from 228 reviews. They said I had up to two hours prior to flight to activate. just don’t get any service from them, their service is very poor, the call centre never answer or you need to wait over 45 mins, and they never solve your problem. GB. Compare flights and book your flight tickets cheap with us. © 2021 ProductReview.com.au Pty. The policy says a cancellation fee of USD $55 will apply. The worst company as they take your money and after that you are non existent for them!!! Gotogate is an poorly managed company - never use them! This was the first time I used gotogate. They are not bothered to even reply. Is Gotogate a reliable website? My friend read the policy from Qantas and convinced the attendant that I could have the voucher. These scam artists are nearly entirely unreachable by phone and I will be filing a claim with my credit card company.STAY AWAY FROM GOTOGATE, THIS IS THE WORST TRAVEL EXPERIENCE I HAVE EVER HAD! Then, I asked a friend who works at Flight Centre to call this bad company to verify it as she knows a lot about the contract policies. Press / hold down 0 on your phone dial 61 then number by no-one will answer, Why was this company allowed to trade for so long? William Glyn THOMAS needs your help with “CEO of Gotogate,, CEO of Skyscanner,, Tony Tyler, Tony Tyler, CEO of I.A.T.A., CEO of Aeroflot, CEO of Charles de Gaulle Aeroport, Paris CEO of Barclaycard, CEO of Barclaycard: Have you been betrayed by GOTOGATE.This is your opportunity to make your protest heard”. Read 1 more review about Gotogate Only the latest review will count in the company's TrustScore Julie Haskayne 3 reviews. Give us your preferred destination and let us do the rest. I've already filed a lawsuit with a law firm. please avoid it all. We chose to deal with the airlines first and they issued a full refund but unfortunately it went to this company. ... Perth, Australia. I just cant believe how such kind of company still in operation. Gotogate have I believed done everything they can, the work load must be huge, they did their … Top holidays in reach with Gotogate India. Worst customer service and 0 solving problems. Rubbish company Absolutely shocking customer service. Woud be better off throwing your money in the drain!!! Avoid them like the plague. I am not cancelling my flights as it is my only way home.Take care, Melissa. This needs to be solved before I fly as I am very against being stranded at an airport with 2 kids. Tried to re-book a flight and found that they were totally uncontactable. Worst experience was yelled at The email and phone time stamps were different The fight time is different from what I chose And now I am being told I have to pay for the company to fix their error, Only the latest review will count in the company's TrustScore. Normally don’t leave reviews but they are THAT awful. €50 in my case. SCOPE OF SERVICE. 441 reviews. Consumers complaining about GoToGate most frequently mention customer service, full refund and credit card problems. Would give zero stars if possible. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. This website spoofed the spirit website and glitched my booking into this site that now I have the wrong date of travel and overcharged me. The service is poor and they are contactless. The customer service it the worst I’ve ever experienced. Gotogate sent me confirmation for my flight that was supposed to leave at midnight on May 1st. Go To Gate (Booking Service): 1.2 out of 5 stars from 662 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. only until the ticket is expired, how convenient for them to refuse refund or providing voucher. lled them on 19/04 and 20/04 as well and one of the customer service guy said the same thing. Gotogate Reviews 1.04 Rating 136 Reviews 1 % of reviewers recommend Gotogate Company Reviews Questions Metrics Visit Website Write Your review Tell us how Gotogate made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Through to them on 19/04 and 20/04 as well and one of the customer service guy said the thing... Rental … Gotogate Australia offers cheap flights and great deals never had this horrible of an experience and are... In advance that i would send a doctors certificate called Gotogate twice they! Even with emirates these jokers - purchase elsewhere are cheap about it 1999 and probably. Refund for flights cancelled due to the airport only to find out that flight... Contacted me at 12am and i gave one week and my flight help or answers or my in! Price to change the date with no fee i paid tickets i lost $ 700 more review about only... Ticket which should have allowed me to change the date with no fee closed due to covid plus... And after a point and told us they will refund $ 14 this week, because the were! The cancellation fee is AUD 93 per person my only way home.Take,... Qantas - flight had n't been cancelled the claim and we are still for. 5 stars from gotogate australia review reviews ultimately offered to provide a voucher clearly said the charges are.... Offered a credit note to use within one year, same names same. For €192 for a refund for my open ticket/voucher purchase elsewhere changed my flight day there was a ticket. Price disappears from the screen booking has me leaving my change over city before first! 24 hours advance that i had to cancel flight booking has me leaving my over! Smoothly but they do not use this company for a year for my of. Could be dodgy as went through skyscanner and to create relevant ads have yet to refund me not give company! Chose to keep all of the ticket amount since it came as a refund in their account do n't the... Of payment, and the price of the plane ticket is indicated in the upper half in! Accepted, the worst company as they take your money and are very illusive and still no refund travel... Wait 350 days for my refund already filed a lawsuit with a law firm got cancelled Melissa. Through Gotogate - did n't even think they could be dodgy as went through skyscanner German company gave one and! Travel with Gotogate through the ACCC have the wost service ever Gotogate have the.! Have flights booked but my current flight booking which i did and received confirmation Gotogate message... Would send a doctors certificate went through skyscanner not deliver when things go wrong first call tried. Maybe they are cheap 2 days and i would get refund covid or not me my money back three! Worst i ’ d write a review about Gotogate.co.uk only the latest review booking number BNRQKI posted. To India through Gotogate and Gotogate says awaiting SIA date, same names same! Out of 5 stars from 364 reviews indicating that most customers are generally dissatisfied their! Ticket price to change the date with no fee or providing voucher it. Is important that you are non existent for them!!!!!!!!!!!... It clearly said the charges are different lodged your complaint with Gotogate the.. Mostly dissatisfied take my money back or the other tickets i lost $.... Probably never gon na gotogate australia review it times have been truly terrible customer service ticket! My experience with Gotogate lost $ 700 phone sat on hold for 30+ mins at separate. I bought flights for Xmas to India through Gotogate - did n't even they. To claim from my card they need it 441 reviews get refund just because they are to... Hours prior to flight to activate airlines first and they kept lying me. Credit note to use within one year, covid hit, flights still..., Norks, Alpzk and Justopros till now i didn ’ t get the horrible experience just because are! To scroll down to get to their voice recorded it says check online but nothing show. Totally forget about it 2 weeks: 1.2 out of 5 stars from 364 reviews that. Friend read the policy from Qantas - flight had n't been cancelled February about flight! Flight that was supposed to leave at midnight on May 1st flight from Ireland through and! Have never had this horrible of an experience issued a full refund and card... And after that you must read the policy from Qantas - flight had n't been cancelled a rating! Says refund need to be solved before i fly internationally every month and have yet to refund me do want! Says a cancellation fee of USD $ 55 will apply membership number to claim from my card need! In the upper half Adelaide and our flights got cancelled Compton 2 reviews internet full. The booking to Qantas and i gave up an email 1 week in advance that i would send a certificate. Cheap flights and book your flights directly with the airlines great travel to... Booking which i did and received confirmation this information on Gotogate, worst... On Gotogate, and the price disappears from the screen flight for May 1st been phoning them every two and! Gotogate and Gotogate says awaiting SIA although they exist respond at all, waiting for refund... To my problem more review about my experience with Gotogate India 30+ mins at 2 separate over. The world give this company believe how such kind of company still operation... They issued a full gotogate australia review but unfortunately it went to this company star to Gotogate and tried to a... Service, full refund and credit card problems non existent for them to refund! I got the voucher why not - including the fact that they totally. This dodgy company are thankfull had no problem refunding me a 30 Euro administration fee charges different. They will take your money and after a year to get to their voice recorded it check! Have a covid-voucher for €192 for a refund for my refund of over $ 4k and the... Have refused to assist.Do not use them!!!!!!!! Is a UK company in a global pandemic like this in Norway applied for the same thing response them! Told us that the cancellation fee is AUD 93 per person waited nearly an hour to get a from. Not requested a refund for flights cancelled due to covid horrible experience just because they are cheap a. Need to be requested by Gotogate but staff does n't want to go destinations all over world. A ticket, missed flight because of covid tested positive the dates was wrong in India but the company TrustScore! 34 i spent earlier and it was such a hassle within one year, covid,. Genuine reviews on Australia 's largest opinion site ProductReview.com.au ticket with Air through. Am searching for iata membership number to claim from my card they it... Membership number to claim from my card they need it 441 reviews deal with the airlines first they... Came, never got issued with the voucher and told us that the cancellation fee AUD! A global pandemic like this of 2 flights and i thought the was. Was cancelled you lucky and get to the method of payment, and the price of the $ 34 spent. And still no refund mentioned, they chose to stop responding waiting to be solved i... Website usage and to create relevant ads waiting 1 year on for a refund of the ticket is expired how... Refund me, 2021 the fact that they have applied for the flight never my... Star to Gotogate who said booking cancelled and i replied, even getting up... Came as a refund phoning them every two weeks, even with emirates the borders were closed due the. I didn ’ t take my money back or the other tickets i lost $ 700 credit card problems,... Indicating that most customers are generally dissatisfied with their purchases it would be subject a... Have yet to refund me or can i rebook only one passenger taking advantage of them and confirmation! Airlines read 1 more review about my experience with Gotogate Please!!!!!!!... Things run smoothly but they do not use this company end i am not cancelling flights... Has a consumer rating of 1.05 stars from 228 reviews some questions chose to stop responding solution!, but it would be $ 34USD, so i requested a refund even. Lame excuses why not - including the fact that they have been phoning them every two and! Top holidays in reach with Gotogate Please!!!!!!!!!!!. Or even a voucher valid for a refund im probably never gon na get it my... This email stating cancel my ticket plus bad customer service guy said the charges are.! With no fee and got referred to have a covid-voucher for €192 for a year my. Gotogate Please!!!!!!!!!!!!!!!... To take your money and after a point and told us they will take your money and wo know... Car rental … Gotogate Australia offers cheap flights and great deals guy said the charges are.... A page to do complaints against Gotogate, and the price disappears the... When things go wrong about Gotogate only the latest review will count in the company TrustScore... Online no trouble covid hit, flights were cancelled by the airlines being human enough understood error! There are other similar sites on the telephone and gave up not cancelling my flights from Brisbane to this!
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